All posts by (Catapult)

Trustee Shane McInroe to assist with redesigning disability support system

ShaneOne of Catapult’s trustees, Shane McInroe, has been selected to become part of the co-design group working towards a transformation for the disability support system. Associate Health and Disability Issues Minister Nicky Wagner announced the three month co-design process with the disability sector to begin a nationwide transformation of the disability support system. Minister Wagner says “Input from the disability sector will be vital throughout the transformation process, particularly during the design phase. This change is about ensuring disabled people and their families have greater control over their lives as well as the support they receive from government.” Shane’s extensive knowledge and experience of the disability sector will be invaluable to this working group and we look forward to the outcome.

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Meet Iwa the stress-buster!

Iwa

A friendly canine welcome awaits people when they come into our place in Barrington St. Iwa, (pronounced Ee-waa), a chihuahua, comes to work each day with Vicky, our receptionist/administrator and spends his time keeping staff company as well as providing a friendly distraction for clients. Research is showing that the mere presence of animals helps us to engage with new people and to cope with stress. We have found that a number of clients enjoy Iwa’s presence, and he helps them to relax a little in the stressful time of job search. Iwa seems to enjoy coming to work too, although he does look forward to the weekend, the same way the rest of us do!

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Catapult wins Champion Canterbury Business Award!

champion charity Social Media - Charity_Med-Lrg

Catapult are delighted to have won the Champion Charity Small Enterprise Award in the Champion Canterbury Business Awards 2016! We’d like to thank the Business Awards for including a section for charitable organisations, and their recognition that ‘not-for-profit’ organisations do need to make an sustainable income to be able to provide their services. Thank you also to Rātā Foundation and The Press who sponsored this section. Credit for this award must go to both the staff of Catapult, who work incredibly hard to provide employment services to often very vulnerable people, and to the trustees, who generously give their time, guidance and governance. Catapult’s founder and patron, Kevin Blogg, also deserves a great deal of credit for his vision 12 years ago of setting up a supported employment service for people with disabilities. Catapult has worked with hundreds of Canterbury employers over the past few years. We are proud to say that Canterbury has a growing number of employers who see the abilities a person has, rather than any disability, and who employ a diverse range of people in their businesses. We welcome more employers to join with us in helping get Cantabrians into work. The people who come to Catapult for our services put their trust in our ability to provide them with excellent service — this award validates that trust.

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Sophie – now working!

Sophie has great customer service skills developed through her time as a crew member at McDonalds and her current volunteer role at the St Vincent de Paul store. Sophie’s skills include cash handling and EFTPOS transactions and experience in front-counter service. Sophie’s skills teamed with her friendly and optimistic personality and proven reliability mean that she would be an attribute to any customer service team. Sophie is looking for an opportunity to continue to develop her customer service skills through fulfilling a position in retail so if you are looking for a team player who shows a genuine willingness to learn new things and give anything a go, then Sophie is the one to call!

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Carol – now working!

Carol has extensive business and administration experience in a variety of industries including transportation, hospitality and medical. Carol is a professional, adept at customer service and client management. With proven skills in developing staff reward and retention systems, training, performance and succession planning, administration and rostering of staff. She is also fluent in both Mandarin and English. Carol is comfortable with high expectations and prioritises herself, resources and work flow for maximum benefit. Carol would made a valuable asset to your business.

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Working towards an apprenticeship

Thomas (not real name), swearing and cursing, arrived at Catapult very discontented, having had knock back after knock back in his job search. His medical diagnosis of ADHD (inattention and hyperactivity-impulsivity that interferes with functioning or development) was exhibited in his aggressive approach to our service. Thomas was aware of the way his condition affected his behaviour and he suggested he would like a position that would leave him physically and mentally tired at the end of the day. While working with Thomas,we found that he had done some work experience while at school with a brick- and block-laying company. The company was identified and the owner, who remembered Thomas being a good worker, agreed to have a formal interview with him. Thomas started work the very next day and was enrolled to complete a Site Safe Passport. With some support from both the training organisation and Catapult staff, he successfully completed the passport. Two years later, all Thomas’s hard work, commitment and reliability paid off and he was rewarded with the offer of an apprenticeship with his employer.

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Ryan – now working!

Ryan is a well presented young man who is a skilled host and has excellent customer service experience. He is fun and energetic and has a number of commendations from previous employers and customers for his quality of service. Ryan’s skills also include cash handling and EFTPOS, front-counter service, the ability to run public exhibits and displays, and accurately process customer orders. He is familiar and capable with computers and can work with little supervision. If you are looking for a customer service star, someone who can help any customer from the most difficult to the gentlest to feel like they are your best customer, then Ryan is your man.

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