All posts by (Catapult)

Sophie – now working!

Sophie has great customer service skills developed through her time as a crew member at McDonalds and her current volunteer role at the St Vincent de Paul store. Sophie’s skills include cash handling and EFTPOS transactions and experience in front-counter service. Sophie’s skills teamed with her friendly and optimistic personality and proven reliability mean that she would be an attribute to any customer service team. Sophie is looking for an opportunity to continue to develop her customer service skills through fulfilling a position in retail so if you are looking for a team player who shows a genuine willingness to learn new things and give anything a go, then Sophie is the one to call!

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Carol – now working!

Carol has extensive business and administration experience in a variety of industries including transportation, hospitality and medical. Carol is a professional, adept at customer service and client management. With proven skills in developing staff reward and retention systems, training, performance and succession planning, administration and rostering of staff. She is also fluent in both Mandarin and English. Carol is comfortable with high expectations and prioritises herself, resources and work flow for maximum benefit. Carol would made a valuable asset to your business.

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Working towards an apprenticeship

Thomas (not real name), swearing and cursing, arrived at Catapult very discontented, having had knock back after knock back in his job search. His medical diagnosis of ADHD (inattention and hyperactivity-impulsivity that interferes with functioning or development) was exhibited in his aggressive approach to our service. Thomas was aware of the way his condition affected his behaviour and he suggested he would like a position that would leave him physically and mentally tired at the end of the day. While working with Thomas, we found that he had done some work experience while at school with a Brick and Block laying company. The company was identified and the owner, who remembered Thomas being a good worker, agreed to have a formal interview with him. Thomas started work the very next day and was enrolled to complete a Site Safe Passport. With some support from both the training organisation and Catapult staff, he successfully completed the passport. That was in February 2014. Two years later, in February 2016, all Thomas’s hard work, commitment and reliability paid off and he was rewarded with the offer of an Apprenticeship with his employer. Persistence and patience has paid off for the employer, who now has a valued employee to contribute to his business, and for Thomas, who has a job which he enjoys and a good working future ahead of him.

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Anna – Now Working

Anna has extensive administration experience in a variety of industries including the motor trade, freight, relocation specialists and information technology.
She is completely comfortable in a world of high workflows by utilising prioritisation, considered resource allocation, delegation where necessary and effective time management skills.
As well as this, Anna has extensive experience in completion of legislative and compliance documentation, including with MPI and international customs departments.

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Looking for employees?

Three new candidates have just been added to our profiles of people seeking work. Janet looking for work as a carer, where her caring and empathetic nature can be used to help others. Janet has a full licence and reliable transport and is available to work part time or full time. Cindy is looking for a role as a community support worker, where she can use her skills and experiences completing personal cares and domestic assistance. Cindy has a full licence, reliable transport and is available to work nights and weekends. Alecia has a passion for gardening and horticulture; she is currently studying a level 3 certificate in horticulture. She is looking for a role where she can get her hands dirty and utilise her knowledge and experience of horticulture. Check out our Candidates page for contact information for these candidates as well as information on other available candidates.

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Ryan – now working!

Ryan is a well presented young man who is a skilled host and has excellent customer service experience. He is fun and energetic and has a number of commendations from previous employers and customers for his quality of service. Ryan’s skills also include cash handling and EFTPOS, front-counter service, the ability to run public exhibits and displays, and accurately process customer orders. He is familiar and capable with computers and can work with little supervision. If you are looking for a customer service star, someone who can help any customer from the most difficult to the gentlest to feel like they are your best customer, then Ryan is your man.

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