All posts by (Catapult)

Carol – now working!

Carol has extensive business and administration experience in a variety of industries including transportation, hospitality and medical. Carol is a professional, adept at customer service and client management. With proven skills in developing staff reward and retention systems, training, performance and succession planning, administration and rostering of staff. She is also fluent in both Mandarin and English. Carol is comfortable with high expectations and prioritises herself, resources and work flow for maximum benefit. Carol would made a valuable asset to your business.

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Working towards an apprenticeship

Thomas (not real name), swearing and cursing, arrived at Catapult very discontented, having had knock back after knock back in his job search. His medical diagnosis of ADHD (inattention and hyperactivity-impulsivity that interferes with functioning or development) was exhibited in his aggressive approach to our service. Thomas was aware of the way his condition affected his behaviour and he suggested he would like a position that would leave him physically and mentally tired at the end of the day. While working with Thomas, we found that he had done some work experience while at school with a Brick and Block laying company. The company was identified and the owner, who remembered Thomas being a good worker, agreed to have a formal interview with him. Thomas started work the very next day and was enrolled to complete a Site Safe Passport. With some support from both the training organisation and Catapult staff, he successfully completed the passport. That was in February 2014. Two years later, in February 2016, all Thomas’s hard work, commitment and reliability paid off and he was rewarded with the offer of an Apprenticeship with his employer. Persistence and patience has paid off for the employer, who now has a valued employee to contribute to his business, and for Thomas, who has a job which he enjoys and a good working future ahead of him.

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Anna – Now Working

Anna has extensive administration experience in a variety of industries including the motor trade, freight, relocation specialists and information technology.
She is completely comfortable in a world of high workflows by utilising prioritisation, considered resource allocation, delegation where necessary and effective time management skills.
As well as this, Anna has extensive experience in completion of legislative and compliance documentation, including with MPI and international customs departments.

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Ryan – now working!

Ryan is a well presented young man who is a skilled host and has excellent customer service experience. He is fun and energetic and has a number of commendations from previous employers and customers for his quality of service. Ryan’s skills also include cash handling and EFTPOS, front-counter service, the ability to run public exhibits and displays, and accurately process customer orders. He is familiar and capable with computers and can work with little supervision. If you are looking for a customer service star, someone who can help any customer from the most difficult to the gentlest to feel like they are your best customer, then Ryan is your man.

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Menz Shed

menzshed-logo-300x230The Menz Shed is a great place for blokes to learn new skills and for those seeking work, they can learn skills that are valuable to employers. It’s also a community space for men to gather together to share their skills, have a laugh, and work on practical tasks personal projects or on a group project.

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Liana – Now working

Liana is currently working as a casual reliever in a childcare centre and also volunteers within the Girl Guide Association where she is a leader for both Brownies and Girl Guides. Through this experience she has been able to actively engage with young people and effectively plan and facilitate appropriate learning programmes for those in her care. Liana aspires to be working with youth in a support role where she can have a positive influence on others such as fulfilling a role as a teacher aide, youth support worker or as a supervisor in after school care and holiday programmes.

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